Field Service Bulletins
Field Service Bulletins
This page contains links to alerts on product problems that may cause injury to people, damage to equipment, or loss of data.
| Field Service Bulletin Number & Date | Product | Brief Description |
| #11 -- December 2006 | SBE 37-IMP, 37-SMP, 37-SIP | When deployed in very turbid waters, pumped MicroCATs oriented with the intake/exhaust plumbing in an upright U-shape can become clogged with sediment; this results in poor flushing, causing poor quality data. Sea-Bird now recommends that the MicroCAT be oriented with its intake / exhaust in an inverted U-shape. A minor design modification allows trapped air to escape; a retrofit kit allows the customer to easily implement the change. |
| #10 -- December 2006 | SBE 39 | Retrofit kit provides better battery support (strong repetitive motions can cause the battery to vibrate; battery movement can crack PCB). Very few customers have had problems with battery vibration causing damage. |
| #9 -- November 2006 | SEACAT -- SBE 16plus, 16plus-IM, 19plus, and 21 | SEACATs store data incorrectly after a Flash Initialize command is sent, if logging is started before sending the Initialize Logging command. It is anticipated that very few customers will have a problem with this bug. |
| #8 -- December 2005 | SBE 26plus | SBE 26plus with firmware version 5.2, 6.0, and 6.0a require firmware upgrade to use a wave sample duration other than 0.25 seconds/sample. |
| #7 -- September 2005 | SBE 39 | SBE 39s with firmware version 2.0 and 2.0a require firmware upgrade to take full advantage of 4 MB memory. |
| #6 -- August 2004 | SBE 9plus | Modification required to prevent 9plus damage if 9plus used with alkaline-powered SBE 17plus SEARAM |
| #5 -- November 2003 | SBE 41 / 41CP CTD Sensors for ARGO floats | Handling precautions to prevent Electrostatic Discharge (ESD) damage |
| #4 -- August 2003 |
SBE 19plus (with optional cage, shipped before August 1, 2003) |
Retrofit kit strengthens the connection of the SBE 19plus to the cage (connection failure could lead to loss of the instrument) |
| #3 -- April 2001 |
SBE 37 (-IM, -SM, and -SI with Paine pressure sensor, full scale pressure < 1500 psi, and serial number < 1789) |
Retrofit kit prevents intrusion of salt water into the pressure sensor cavity (which could lead to corrosion) |
| #2 -- March 1997 | SBE 25 (shipped before March 1997) | Modification at Sea-Bird required to prevent potential for sensor damage from transient over-voltage condition |
| #1 -- August 1997 |
Opto-Isolated Junction Boxes (with external fuse holder, shipped before August 1997) |
Product Recall -- A potentially dangerous condition may exist |
For bugs that may prevent the equipment and/or software from functioning as expected (but that cannot cause injury or damage), go to the Known Bugs page.
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Sea-Bird Home Phone: 425-643-9866 Fax: 425-643-9954 E-mail: seabird@seabird.com